SERVICE & SUPPORT

2025-03-30 14:07:53

Services & Support
—— Your Trusted Partner in Eco-Friendly Chemical Solutions

Comprehensive Support for Global Partners

As a leading manufacturer of environmentally friendly chemical materials, we provide end-to-end support to ensure seamless international business cooperation.

1. Technical Consultation

• Material Selection Guidance
Our chemists offer expert advice on:

• Matching materials to your specific applications

• Compliance with international environmental standards (REACH, RoHS, etc.)

• Technical parameter optimization

• Regulatory Support

• Documentation preparation for customs clearance

• SDS (Safety Data Sheet) and COA (Certificate of Analysis) provision

2. Flexible Ordering Solutions

For Trial Orders:
✓ Sample service available (customized formulations upon request)
✓ Express shipping options for urgent requirements

For Bulk Purchases:
✓ MOQ negotiable for long-term partners
✓ Flexible payment terms: T/T, L/C, or other secure methods
✓ Container-load optimization to reduce logistics costs

3. Logistics & After-Sales

• Global Shipping Network

• FOB, CIF, or DDP terms available

• Partnerships with certified hazardous material transporters

• Quality Assurance

• Batch tracking system

• Free replacement for non-conforming products

• 24/7 Emergency Support
Dedicated hotline for:

• Delivery exceptions

• Technical troubleshooting

4. Customized Services

• OEM formulations development
• Private labeling options
• On-site technical training (available for key accounts)

Contact Our Support Team